Privacy and Terms

In compliance with Spanish law governing the use of cookies in relation to providing electronic communications services, set out in Royal Decree-law 13/2012 of 30 March, we hereby inform you about the cookies used on Telefónica Digital España, S.L.U. website latch.elevenpaths.com (hereinafter, the website) and the reason for their use. Similarly, Telefónica Digital España S.L.U. informs you that by browsing the website, you agree to our use of cookies.

What are cookies and what are they used for?

A cookie is a file that is downloaded to the computer, tablet, smartphone or any other device on accessing certain websites. Cookies allow a website to store and retrieve information about a user or device’s browsing habits and depending on the information it contains and how the device is used, they can be used to recognise a user. Under no circumstance can cookies damage your device. In fact, enabling cookies helps us to identify and resolve possible errors.

Identifying cookies

Below is a list of cookies arranged into a series of categories. However, bear in mind that a cookie could be included in more than one category.

Cookies according to the entity that manages them:

Depending on the entity that manages the server or domain from which the cookies are sent and which processes the data they contain, cookies can be classified into:

• First-party cookies: These cookies are sent to the user’s device from a server or domain managed by the publisher and which provides the service requested by the user.
• Third-party cookies: These cookies are sent to the user’s device from a server or domain that is not managed by the publisher but by another entity that processes the data collected through cookies.
• If cookies are installed from a server or domain managed by the publisher but the information collected though them is managed by a third-party, they are not classed as first-party cookies.

Types of cookies according to how long they remain activated:

Depending on how long they remain activated on the device, cookies can be divided into:

• Session cookies: These cookies are designed to gather and store data when the user accesses a website. They are usually used to store data that is only needed to provide the service requested by the user on one occasion (e.g. a list of products purchased).
• Persistent cookies: These cookies are stored on the device and can be accessed and managed over the period of time defined by the entity in charge of the cookie, which can range from minutes to several years.

Cookies according to their purpose:

Depending on the purpose of the data collected through the cookie, cookies can be divided into:

• Technical cookies: These cookies allow the user to browse a website, platform or application and use the options or services available, such as control traffic and data communications, identify the session, access areas with restricted access, remember the items included in an order, carry out the purchase process for an order, complete an event registration or participation form, use security components while browsing, store content to play videos or sounds or share content on social networks.
• Personalisation cookies: These cookies allow users to access the service with some general features defined by default according to a series of criteria on the user’s device, such as language, browser used to access the service, regional settings from which the service is accessed, etc.
• Analytics cookies: These cookies allow the entity in charge of them to track and analyse the behaviour of users of the websites to which they are linked. The information collected by these cookies is used to measure the activity of the websites, applications or platforms and to compile browsing profiles of the users of these websites, applications and platforms in order to make improvements based on analysing the data on how users use the service.
• Advertising cookies: These cookies allow the advertising space that the publisher has included on the website, application or platform used to provide the service to be used as efficiently as possible based on criteria such as edited content or how frequently advertisements are shown.
• Behavioural advertising cookies: These cookies allow the advertising space that the publisher has included on the website, application or platform used to provide the service to be used as efficiently as possible. These cookies store information about user behaviour collected by constantly monitoring their browsing habits, which allows a specific profile to be developed to display advertising accordingly.

The cookies used on our website are first-party and third-party. They allow us to store and access information related to the language, the browser used and other general features defined by the user and to track and analyse their activity in order to improve our services in a more efficient and personalised way. Telefónica Digital España S.L.U. does not use advertising or behavioural advertising cookies.

Cookies offer many benefits when providing information society services, as they: (i) help users to browse the website and access the services available; (ii) save users from having to configure the general features defined by default whenever they access the website; (iii) aid improved functioning and services provided by the website, after the corresponding analysis of the information collected via the cookies installed.

Telefónica Digital España S.L.U. does not collect or store your personal data (for example, name and address) and therefore, this data cannot be used to identify you.

However, you can configure your browser, allow or block cookies, or select those that can be installed and those that cannot by following the procedure for the browser used:

• Google Chrome
• Mozilla Firefox
• Internet Explorer
• Safari
• Opera
• Internet Explorer (Windows Phone)
• Safari for iOS (iPhone and iPad)
• Chrome for Android

On its website, Telefónica Digital España S.L.U. uses:

Session cookies:

Session cookies are stored and are temporary, that is, they expire when the user finishes browsing the website. These cookies do not permanently store any data on the hard disk of your computer.

This is a table of Cookie’s information

Cookie	Owner	Duration	Purpose	Level
PATH2_SESSION	latch.elevenpaths.com	Expires with the session	These technical cookies are a session identifier provided by the server. They are used to identify a user when logging on our website and can offer the content the user requires.	Level 1
PATH2_ERRORS	latch.elevenpaths.com	Expires with the session	These technical cookies are a session identifier provided by the server.	Level 1
PLAY_LANG	latch.elevenpaths.com	Expires with the session	Language in use.	Level 1
rememberme	latch.elevenpaths.com	Expires with the session	If the user clicks on "Remember me".	Level 2
polcks	latch.elevenpaths.com	1 year	Control of the cookies authorization by the user.	Level 2

Intrusion levels associated with the cookies we use

The aforementioned cookies incorporate an ‘intrusion level’ criteria based on a scale of 1 to 3, in which:

• Level 1: Corresponds to internal use cookies that are essential for providing the service requested by the user.
• Level 2: Corresponds to anonymous internal use cookies needed to maintain content and browsing, in addition to cookies managed by third-parties in the framework of the services expressly requested by the user on their websites (e.g. social plug-ins for Facebook or Twitter, incrusted videos and maps).
• Level 3: Corresponds to cookies managed by third-parties in the framework of services not expressly requested by the user, allowing them to be tracked through websites not belonging to Telefónica Digital España, S.L.U. (e.g. graphic advertising management platforms). This level is specified along with the name of the owner. Using level 3 cookies is subject to the prior consent of the user who must expressly accept them.

Review

These lists will be updated as quickly as possible as the services offered on the website change and evolve. However, during the update the list might not include a cookie, but these cookies will always have the same purposes as those included in these lists.

Last updated: May 2018.